Help Center

If you can't find the answer you're looking for, feel free to reach out to us at hello@webhance.net for personalized assistance. Your satisfaction is our priority, and we're here to ensure you have a seamless experience with Webhance.net.

ย Frequently Asked Questions

Do you offer refunds for digital creative items purchased on Webhance Studio?

Generally, we do not offer refunds. However, in rare scenarios, we may consider refunds based on the individual circumstances and the relationship between the user and Webhance.net.

What conditions warrant a refund approval?

Refund approvals are determined on a case-by-case basis and depend on the nature of the issue and the relationship between the user and Webhance.net.

How do I request a refund?

You can contact us at hello@webhance.net to discuss your situation and request a refund. We will carefully review your case and respond accordingly.

What if the downloaded files are not working or are corrupted?

If you encounter technical errors or receive corrupted files, please contact us immediately at hello@webhance.net. We will make every effort to fix the issue as soon as possible, and in some cases, resolution may take up to 48 hours.

What should I do if I purchased items from Webhance Studio on other platforms and face download issues?

For purchases made on other platforms, please contact the respective platform directly for assistance with any download issues or concerns.

Customization and Projects

Is customization available for the fonts / templates on Webhance Studio?

Yes, customization for our fonts is available on a paid basis. You can tailor the fonts / templates to suit your specific needs and preferences.

Can I request a new custom typeface project on Webhance Studio?

Absolutely! We welcome new custom typeface projects. Feel free to reach out to us at projects@webhance.net to discuss your ideas and requirements.

Does Webhance Studio handle web UI projects?

Yes, we do! Webhance.net is equipped to take on web UI projects. Whether you need assistance with design elements or entire projects, we've got you covered.

Can Webhance Studio help in creating fonts from scratch to match my brand and identity?

Certainly! We specialize in creating fonts from scratch to align with your brand and identity. Contact us at projects@webhance.net to start the process.

How do I inquire about customizations or custom projects?

For all customization and custom project inquiries, please contact us at projects@webhance.net. We're here to assist you with your unique creative needs.

Thank you for considering Webhance.net for your customization and project requirements. We look forward to bringing your creative visions to life!

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