At Webhance Studio, we strive to provide high-quality products and services. Please review our refund policy below before making a purchase.

1. No Refunds
All sales are final. Due to the digital nature of our products, we do not offer refunds, exchanges, or cancellations once a purchase has been completed.

2. Support for Issues and Bugs
If you experience any technical issues or bugs with our products, we are committed to providing support and necessary fixes. You can reach out to us at hello@webhance.net with details of the issue, and we will work to resolve it as soon as possible.

3. Exceptional Cases
Refunds may be considered only in cases where:

• A duplicate purchase was made accidentally.

• A product was not delivered due to a technical issue from our end.

• The purchased product is completely non-functional and the issue cannot be resolved after our support team has attempted to fix it.

Requests for exceptional refunds must be submitted to hello@webhance.net with proof of purchase and a detailed explanation of the issue.

4. Sales Across Global Marketplaces
We are selling our digital assets all over the globe through various marketplaces such as Envato, Creative Market, Creative Fabrica, Monotype, and others. Refund policies vary among these marketplaces or suppliers. In such cases, please contact the respective marketplace directly to resolve refund-related issues.

Support requests for our items can be handled directly by us. Please provide proof of purchase when requesting support.

5. Product Support & Feature Requests
We are responsible for product-related support, including bug fixes and feature requests. We welcome all inquiries related to our fonts and templates, even if you purchased them from one of our official suppliers. Please provide proof of purchase when requesting support.

6. Contact Us
For any questions about our refund policy, please contact us at:
Webhance Studio
Email: hello@webhance.net